Dad and the nursing home

Dad went in the nursing home this week and with me being in the Hospital myself this is the frist chance that I got to go see him as I walked in I was not Impressed! my dad was yelling at the top of his lungs for help I walked in there as dad what was wrong he said that he had to go to the bathroom for the last hour we got there at 7:00 I said ok I will find someone and when I found someone to take dad to the bathroom they acted really rude to me that I would even ask of such a thing then when they took him to the bathroom me and Barbara waited 45 mins for them to bring him back. As I know working in a nursing home it doesn't take that long to put someone on the stool and get them off and then when he came back his clothes were wet. I was mad and I confronted the LPN on duty asked her why my dad was left in wet clothes and she said that she would get on it and make sure that he was dry. But the point being is that he was beought back wet in the frist place being a aide myself there are somethings you know better then and that is one of them and when the persons daughter is a cna and you know this you know that they are going to double check your work. I am thinking of going in monday and talking to the D.O.N am I wrong to do so or should I wait go back in and give these people another shot?